EndNote will then appear to authenticate and return the prompt: “A Sync library can be linked to only one account. For example, if the email address was you would change this to Click Sync.Ħ. Note that this is case sensitive – #!resetLocalSync NOT #!resetlocalsync. In EndNote desktop, add this to the end of your E-Mail Address in the Sync preferences: #!resetLocalSync Empty the Trash both in the web application AND in EndNote desktop.Ĥ. Delete all references and all groups from EndNote Web, with the exception of Shared Groups and ResearcherID Groups.ģ. Disable automatic syncing in EndNote preferences, and restart EndNote.Ģ. You can find more information on these features on the Apple support site at these locations.Please follow the instructions below to reset sync.ġ. Do not store EndNote libraries in iCloud or any other cloud-syncing folder, and do not store EndNote libraries in the Documents folder if you have selected the option to synchronize documents in iCloud. If you choose to store your documents in iCloud, we suggest creating a separate folder in your Home folder and saving your EndNote libraries there.

EndNote libraries stored in iCloud, even when stored on both the hard drive and online, are subject to corruption over time. MacOS Sierra, High Sierra, Mojave, Catalina, Big Sur and Monterey usersĪpple's macOS versions 10.12 (Sierra), 10.13 (High Sierra), 10.14 (Mojave), 10.15 (Catalina), 11.0 (Big Sur) and 12.0 (Monterey) contain features to save the contents of the Documents folder in iCloud and to 'optimize' storage by storing less-used files only in iCloud online.

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